You can have your Salvini jewellery engraved with your preferred text by adding it to the special section of the page of the product you have chosen or by contacting customer service.

If you need help, you can contact our customer service or write us via our online chat; you can also go to one of our boutiques or authorised retailers.

All Salvini jewellery is delivered in a refined box. If you would like to make a gift even more special, you can choose to have the Salvini jewellery shipped inside an elegant Gift Bag and can also personalise a card to include with the gift by choosing the option “Gift Bag” on the page of the jewellery you would like to purchase.

All Salvini orders placed on our website are delivered in an elegant case and a shopping bag customised with the Salvini logo.onsegnati con un elegante astuccio e una shopping bag personalizzati dal logo Salvini.

You can defer payment of a Salvini order of up to €2,000 by selecting Scalapay as the payment method at check-out. For more information about this payment method, please read the applicable section.

Refunds are made via the payment method used for the initial transaction within 10 working days of completion of the quality controls carried out at our warehouse and subject to the technical times required by the banking institution.

At check-out you can choose to add a personalised card to your Salvini order. After adding the product to the shopping bag, select “Shopping Cart” and add a card with a personalised message to your order.

Pick-up is available from our Rocca 1794 Boutiques in Milan and Turin. You can choose to place an order via our website and to pick it up at one of these Rocca Boutiques.

You have 14 days to pick up your Salvini order from the selected Rocca Boutique, starting from the day the jewel arrives at the store.

To exercise your right of withdrawal, please contact the Salvini Customer Service at phone number +39 0131929872 from Monday to Friday, between 9.00 to 13.00 and from 14.00 to 18.00, or by emailing your request to contact@salvini.com, providing your order number, the desired pick-up day, the pick-up address and, if possible, the reason for making the return.

Shipping is free. There are no additional shipping costs for Salvini orders placed via our website.

You can delegate pick-up of a Boutique-delivered Salvini order to another person. If you will not be picking up the order yourself, please provide your delegate with a signed proxy and a copy of your ID.

To track an order or shipment, please contact Customer Service by e-mail or by calling the toll-free number.

For orders under €3,000.00, you will receive an email with the applicable tracking number at the time of purchase.

You will also be able to track the progress of your order from your personal account, if this was created before placing the order and if you placed the order as a registered user.

You can purchase Salvini jewellery on our e-commerce site or at the Salvini or Rocca 1794 Boutiques and authorised dealers.

You will find all the information you require on the Diamonds page . Our expert gemmologists select nothing but the purest diamonds for Salvini’s jewels. Find out here why Salvini diamonds are so unique.

To be set on a Salvini jewel, diamonds must meet a number of specific parameters: the 6 Salvini guarantees. Find out here why Salvini diamonds are so unique.

You can go directly to the jewelry store where you made the purchase or contact our customer service to receive information on Salvini jewelry repairs.